17. Support providers
Support provider records are used to determine which organisation provides particular services and capture additional information about the organisation.
Support providers list
The Support providers option in the explorer displays a list of all the support provider records in the system.
Adding a new Support provider
After clicking the Add New Support provider button a blank form is displayed to allow the entry of the new provider’s details.
The mandatory fields that need to be completed before you can save a new provider will depend on your specific system configuration.
Item | Details |
Displays a list of all addresses that match the entered postcode | |
Business address | If the postcode lookup identifies the selected address as a business, then this field is set automatically |
Displays a map showing the properties location. This is only available if the address has been completed through the address lookup function | |
Associated teams | Displays all teams associated with this provider |
Services
Actions
All Actions assigned to the provider are displayed on this tab.
Actions are displayed based on their Group.
Item | Details |
Edit the Action/Alert | |
Refreshes the list to include any updates that have occurred | |
Filter the list to show a different selection |
Files
History
All history related to the provider is displayed on this tab.
Item | Details |
Jump to a specific month | |
Filter the list to show a different selection of events |
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