How to enable property alert notifications

Customers can opt in to receive emails containing details of properties that are being advertised.

They are able to add criteria so that they only receive properties that are relevant to them.

If no properties match their criteria then they will not receive an email.

Properties are included in the email if the criteria matches what the customer has specified, or if that field on the Property is blank

Any Property alert emails sent to a customer are visible in the Person Comms centre.

By default this functionality is switched off. To enable it you will need to follow these steps.

1. Enable it in System settings

Within the System settings you need to edit the Allocations option and check the Enable advert alerts field.

You can select which day of the week emails will be sent out to customers.

Within Advert types you need to enable each type that wish customers to be notified of.

Edit the advert type, click on the Public portal advert page and scroll down to the Advert alert email section.

Check the Show in advert alert emails field.

The email advert preview will then be displayed.

Additional Property or Void fields can be added to the template, as well as static text areas.

You need to enable each advert type that you wish to be included in the emails

The Property alerts email (Your properties) template is used to send customers details of the properties that match their criteria.

This template contains standard text but you may wish to customise it.

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