How do I see why an applicant can't bid on a property?

Within the back-office you are able to place bids on behalf of an applicant but also see why they are ineligible for other properties. All of this id done from the Bids page on their Housing Register application.

If you click  the following dialog is displayed:

Clicking the  will display all properties they are not able to bid on.

Expanding a property displays the reasons why they are ineligible and cannot place a bid.

• Related Articles

• How do I advertise a property?

  This short guide will take you through all the steps required to advertise a property on the public portal. Go to the Properties list Search for the property you wish to advertise to see if it already exists. If it does then click to edit the ...

• How to assign additional priority to a particular Parish for an applicant

  The system allows applicants to be assigned additional priority to one or more local authority Parish areas. When an applicant bids on a property in one of these Parishes they are shortlisted based on their enhanced priority, instead of their normal ...

• How to enable property alert notifications

  Customers can opt in to receive emails containing details of properties that are being advertised. They are able to add criteria so that they only receive properties that are relevant to them. If no properties match their criteria then they will not ...

• How can you change an applicant's login email address?

  The email address an applicant uses to log into the public portal is different to their correspondence email address stored on their Person record. These are both set to be the same when an applicant originally registers. If an applicant needs to ...

• Register & Allocate training

  9:15am Online registration via public portal Completing an online application Housing Register applications 10:45am Break 11:00am Bedroom assessments Change of circumstances Requests & reviews 12:30pm Lunch 1:15pm Properties, Contacts & Files/Media ...