1. Introduction
The Huume housing needs solution is based upon core functionality relating to people and cases. All of the modules share this common functionality to provide a fully integrated system.
People
The system contains a database of individuals that are used to create cases against as required. The system captures relationships between individuals to allow linked people to be added to cases quickly and easily.
Cases
Cases are created in the system to manage any interaction with a person or group of people; e.g. a household. These can consist of multiple different strands that are all grouped together under a single case object in the system.
The flexibility of the system allows different household makeups to be assigned to different cases.
Related Articles
Release 9.7.1 19/08/2024
New & Improved Back office Homeless Updated the field At the initial approach, is there a reason to believe the applicant is homeless, or threatened with homeless to hide the unrequired options of ‘No longer eligible’ and ‘Withdrew application before ...Core training
9:15am System overview People; Relationships & Addresses 10:45am Break 11:00am Notes, Alerts & Actions Comms Centre Contacts 12:30pm Lunch 1:15pm Cases, Applications & Reviews History & Workflow 2:45pm Break 3:00pm Dashboard & Lists Reporting 4:15pm ...Register & Allocate training
9:15am Online registration via public portal Completing an online application Housing Register applications 10:45am Break 11:00am Bedroom assessments Change of circumstances Requests & reviews 12:30pm Lunch 1:15pm Properties, Contacts & Files/Media ...Release v4.0.1 17/12/2021
New & improved Back office Comms A new standard field has been added to the Person record, Additional correspondence email address. When this field is completed all emails sent to the applicant's email address will also be cc’ed to this 2nd email ...Reporting training
9:15am Lists Filtering & Sorting Column chooser Exporting data 10:30am Break 10:45am Filter Builder Saving lists Dashboards Permissions 12:45pm End